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Why Contact Center is a Perfect Choice for Your Business?

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Auto Distribute

Distribute your call flow and route the calls while queuing them to the respective executive in the respective department.

IVR

Welcome your callers with recorded messages. Get the calls attended by voice prompts automatically while routing them.

Queue Calls

Ensure that your calls won’t get a busy signal and get routed to the desired department/executive in the most organized way.

Keep Track

Keep a track on every activity by monitoring agent performance. Monitor historical as well as real-time reporting.

Ensure the best Quality with
improved Deployment Speed

  • Deliver instant and automated responses to calls.
  • Manage call fluctuations without altering infrastructure settings.
  • Improve call resolution with advanced call routing options.
Bestow a Professional Outlook to
Your Business Communication

Keep a track of every beat of your business online from anywhere and anytime. The unified communications give instant access while allowing you to monitor as well as manage each activity on the online dashboard.

Enrich Your Savings With Contact Center

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Endow more prominence to your business while experiencing superfluous cost savings. With Contact center phone service, Fonebell provides its premium services at the most flexible costings.

Save the costs of office hardware devices by using the existing ones.

Cut down on rent expense by merging on premise and virtual agents.

It follows a seamless setup, reducing the cost of intricate equipment.

Standard
900
Per Month
For Startups
  • 5 Users (Forwarding Numbers)
  • 1000 Credits Free / Month
  • 2 Local Numbers Free
Growth
1500
Per Month
No setup fees
  • 5 Users (Forwarding Numbers)
  • 1000 Credits Free / Month
  • 2 Local Numbers Free
Premium
1850
Per Month
No setup fees
  • 5 Users (Forwarding Numbers)
  • 1000 Credits Free / Month
  • 2 Local Numbers Free
Custom
For Tailor Made
Looking for a custom solution for your business needs, Please give us a call at
1800 300 400

The highest "standards" in the business

  • Unlimited Calling and Faxing
  • HD Voice
  • Intercom
  • Unlimited Long Distance
  • No Set Up or Activation Fees
  • Voicemail to Email
  • 100% US Based Customer Support
  • Push to Talk
  • Presence on Multiple Devices
  • Amazing Service®
  • Group Paging
  • Shared Line Appearance
  • Multi-Tiered Auto Attendants
  • User Friendly Web Interface
  • Unlimited Hunt Groups
  • Call Forwarding, Waiting, ID
  • Dial by Name Directory
  • Call Parking

Fascinating Features

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Route all your business calls to the right resource with a blink of an eye. Cherish the fascinating features of Fonebell with its incredibly advanced functionality.

Call Manager

Monitor, manage and take the desired action on calls from anywhere, anytime and on any device.

Dynamic Dashboard

Get everything on your Fonebell dashboard. Access and manage the call centers to which you are assigned.

Keep Record

Keep an advanced record of all your calls by recording them with On Demand or Auto Call Record options.

Monitor Calls

Observe a significant call or the calls in the queue. Monitor silently by being on mute and just listening.

Reordering Calls

Prioritize your esteemed calls. Reorder calls in the queue to answer, in terms of priority and urgency.

Connect to Conference

Connect two or more calls from the dashboard and merge them to make a conference call with just a click.

Auto Dialer

Missed a call? Fret not, schedule an automatic call with auto dialer so that it connects you to the customer whose call you missed.

Personalized Greetings

Endow personalized attention to your clientele with customized IVR. You can record personalized messages with the client’s name.

Enhanced User Capacity

Endow the best agent performance with improved user capacity. Add multiple representatives and auto direct calls to their mobile number.

Take the Lead with Secured Cloud Communications 1 800 3000 1127 (Support) 1 800 3000 1127 (Sales)
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